
Writing about writing may seem like a bit of a strangely circular endeavor, a potentially vicious cycle, kind of like photocopying a mirror. You know, someone once told me that if you try to photocopy a mirror you will create a wormhole into another dimension and be sucked away forever. I don’t think I buy that completely, but, kind of like saying “candyman” three times alone at night, I’m not gonna push my luck.
However, while I won’t mess with wormholes or crazy scary pincushion guys with heads full of bees, I will valiantly write about writing, come what may.
Chances are, you think talking on the phone is a better way to communicate than writing back and forth. I can say this with confidence because using a photon based, nitron fueled algorithm patented by our engineering department here at Love Dub, we have determined that upwards of 80% of people believe this to be true.
Sure, plenty of people prefer email for small stuff, but when it comes to communicating with loved ones, most people put down the pen and reach for the phone, be it rotary, touchtone, or cellular.
Let’s take a time out here for a second and remember that I used to have a phone, back in the early 90’s, that let you pick whether you wanted it to be touchtone or rotary. If you picked rotary, when you punched a number you had to wait and listen to that many clicks before you punched the next number. Huh? Can someone please explain this to me? Did anyone ever actually pick the rotary setting? Isn’t this kind of like a car that has the option of setting it to go no faster than a horse?
But I digress. If you are one of the many people who think talking on the phone is better than writing, I urge you to reconsider.
Nothing beats talking in person (except for a few situations discussed below), but if you can't have that, writing is better than talking on the phone. There are many reasons for this. One is that the phone allows you to hear someone in real time, but not see them. You miss all the little facial expressions, body language, etc., that make communicating in person so dynamic. With writing you don’t expect these things, but when you hear someone’s voice, whether you know it or not, you do.
Writing allows you to take your time and get your thoughts down without interruption. You can read it over, make sure you are saying what you want to say, and send it along knowing that the other person can take their time reading it, re-reading it, and reacting in their own way in their own time.
This benefit of writing is especially useful for dealing with difficult situations (e.g. resolving arguments) between close friends and/or lovers. In fact, this is when writing can be even better than talking in person.
Trying to talk through a fight can be very difficult, especially if emotions are still raw. It’s hard to say exactly what you feel and, once you try and the words are out of your mouth, it’s even harder to take them back. Additionally, you may not even get to finish what you are trying to say because the other person might interrupt you. Even if they don’t verbally interrupt, the look on their face may throw you off and stop you from saying what you meant to say.
Moreover, the other person has no choice but to react immediately, without a chance to think through what they feel and want to say. Thus they are more likely to say something they don’t mean, or will later regret.
Writing solves all of these problems. Whether used as the sole method of communication during a fight, or just as an initial step to lay the groundwork for later, in-person discussion, writing can make a huge difference for people trying to come up with a good process for resolving conflict.
Don't get me wrong, writing (specifically emailing) does make it possible to have very poorly thought out, quick, impersonal communication. But it can also be used for very rich interaction.
The phone, meanwhile, conveys voice, which seems to promise meaningful interaction, and though it sometimes can deliver, it too often comes up short because it lacks the layers that are supposed to come with the voice.
The phone is like a painting of bacon. The colors look right, the texture looks right, and if done well enough you might even salivate. But without the smell, and most of all the taste, it's just a frustrating tease, which, if taken too literally, will get you tossed on the ground outside the museum after trying to take a bite out of the canvas.
So next time you’re feeling frustrated with your communication and you’re on the verge of doing something crazy with a mirror and a copy machine, do us all a favor. Put the mirror down, and pick up the pen. It can be a real pen, or the new age pen called “keyboard”. Either way, it is truly mightier than the phone, whether corded, cordless, rotary, touchtone, that crazy hybrid rotary-touchtone, or cellular.





